How to Know Your PayWay Top-Up Number

How to Know My Top-Up Number

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  • Your business name

  • Your terminal number

Once these details are provided, we will check and confirm your top-up number.

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    • How Can I Know My Terminal Number?

      1. Check a Recently Printed Receipt Look at any recent receipt you have printed. The terminal number is clearly displayed on the receipt. 2. Contact Support for Assistance If you do not have access to a receipt: Share your business name Provide your ...

    • Wrong Top-Ups

      Steps to Resolve Wrong Top-Ups Collect Required Details from the Retailer Correct top-up number Business name Proof of payment Verification The customer care team verifies the details provided by the retailer. Forwarding for Resolution Verified cases ...

    • How do I get float? / Where to get float

      1. Bank Deposits You can get float through bank deposits. For your convenience, below is the list of our official PayWay bank account details: Stanbic Bank: 9030005718723 DFCU Bank: 01103502758688 Guaranty Trust Bank: 216121467151180 ABSA Bank: ...

    • PayWay Wallet

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    • Resolution Paths for PayWay Issues

      1. Check the PayWay Website (FAQ / Help Center First) Visit the PayWay website for the FAQ section covering common issues such as: Registration problems Adding cards Verifying identity This can often provide quick solutions without contacting ...