How to Find Your PayWay Terminal Number

How Can I Know My Terminal Number?

1. Check a Recently Printed Receipt

  • Look at any recent receipt you have printed.

  • The terminal number is clearly displayed on the receipt.


2. Contact Support for Assistance

If you do not have access to a receipt:

  • Share your business name

  • Provide your top-up number

With these details, PayWay support will check and confirm your terminal number.


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