How to Request a PayWay Account Statement

Request for Account Statement

1. Request via Support

Please share the following details:

  • Business name

  • Terminal number

  • Desired time frame (e.g. specific dates or month)

Once received, we will process and share your account statement.

2. Generate Statement via Self-Care Bot

You can also generate your statement instantly using any of the official PayWay self-service options below:

Telegram Self-Care Bot

Download Telegram and follow this link:
https://t.me/pwugselfcarechatbot

WhatsApp Self-Care Bot

Use our official PayWay Self-Care Bot number:
+256 776 107 116

These channels allow you to generate and access your account statement at any time.

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