Popular Articles
Printer Is Printing Small Letters
Steps to Fix Small Print Size Long press the Power and Feed buttons at the same time. Keep holding until the printer makes three beeps. Restart the printer. Print again and confirm that the text size is back to normal. These steps reset the printer ...
How do I get float? / Where to get float
1. Bank Deposits You can get float through bank deposits. For your convenience, below is the list of our official PayWay bank account details: Stanbic Bank: 9030005718723 DFCU Bank: 01103502758688 Guaranty Trust Bank: 216121467151180 ABSA Bank: ...
How to Repair a Printer Using the PayWay Talk App
Steps to Repair the Printer Power on the printer and ensure it is switched on. Turn on Bluetooth on your phone. Go to your phone Settings → Bluetooth and search for available devices. Select RPP02N (this is how the printer appears). When prompted for ...
How to Check Data Balance on the POS
Steps to Check Data Balance Remove the SIM card from the POS machine. Insert the SIM card into a mobile phone. Use the phone to check the data balance using the network’s usual method (USSD code or data settings). Once confirmed, reinsert the SIM ...
Faulty POS Machine / POS Displaying Chinese Language / Printing Issues
Common POS Issues Requiring Office Support Please bring the POS machine to the PayWay office if you experience any of the following: Faulty POS machine POS displaying Chinese language POS printing small letters POS printing faint or unclear letters ...